Sociotechnical systems aren’t made of people on one side and tools on the other—they’re mutually constituted. This blog outlines what that means, why it matters, and how organizations can shift from buzzwords to better systems.
Learn by Building
Ergonautic brings together technology experience, from fast growing startups to complex enterprise environments, with theoretical understanding and ongoing research. We understand you have unique context and tradeoffs. Get off the buzzword-of-the-day treadmill and work to be a better organization. Praxis makes possible.
Beyond Dev and Ops
In the last decade, Developers and Operations focused on improving software delivery. Organizations have made progress solving their DevOps puzzles, but improvement stalls without a holistic approach. Business drivers, product strategy, enterprise architecture, quality assurance, data science, security and compliance all impact the work to be done. Engage across your value streams to create unified purpose and understanding.
Modern Governance
Most DevOps implementations optimize for increased developer productivity and operational efficiency. The accelerated pace and the ephemeral nature of cloud resources often leaves security and compliance behind. Modern Governance solves the false choice between exposing the organization to risk or going faster. Go faster and safer with continuously audited and verified policy. No compromises.
Platforming
Infrastructure, Platform, Software... as a Service? Cloud is defined by self service access to resources, but many organizations struggle to develop platforms fit for their purpose. Internal platforms are NOT a product to deliver but shared resources that needs to evolve with the mission. If you build it, they might run. Bring all the interests together and build with the collective for the collective.
Training Workshops
Our Workshops
Organizational Intelligence
In GenAI adoption race, the stakes are higher than ever. But GenAI tools can overwhelm the humans in the loop, creating legal and security liabilities, and even decreasing productivity overall. This workshop focuses on crafting the socio-technical systems that amplify human strengths, not replace them.
Building a Learning Organization
Innovate or stagnate: in today's tech world, a strong learning culture is crucial. This hands-on workshop equips you with practical strategies to foster growth, embrace failure, and create an environment where innovation flourishes. Learn to break down barriers and transform your company into a learning powerhouse.
Domain Driven DevOps
Don't let your DevOps investment go to waste. Master a powerful framework that applies Domain Driven Design to DevOps, creating powerful change to align tech with business goals. Transform your entire organization - from developers to executives - and outpace competitors, even in regulated industries. Act now to rescue your DevOps ROI.
Internal Events
At Ergonautic, we leverage cutting-edge methodologies to foster technical excellence and operational brilliance. Our tailored experiences equip your team with powerful insights and actionable strategies, for strategic planning, innovation, or team cohesion. Our expert-led offsites empower your leaders to implement lasting, impactful change.
Advisory Services
Our Services
Advisory
Work with Ergonautic leads to identify organizationally unique challenges and opportunities and co-develop your path to improvement
- Ongoing Leadership Advisory
- Workflow Assessment
- Product-Market Compass
- The Ergonautic Way
Implementation
Work with experienced builders and trainers to define and deliver organizational change, adopt better practices, and implement technical change in SRE and Platform space
- Practical SRE
- Internal Platform Modernization
- The Ergonautic Way
HOW WE WORK
Our Work Process
Every engagement with our customers is unique, we use a simple process to guide exploring the possible.
1.
Introductions
Let's get to know eachother, and understand what kinds of problems you'd like to solve.
2.
Assessment
If there is a good fit between your journey and our experiences, we can engage in an extensive assessment. Our assessments create alignment, and understanding around a set of objectives spanning tactics, strategies and systemic goals.
3.
Strategy Deployment
We can work with your teams to deploy tactics and strategies to unleash the potential of your system. We find many organizations have stores of locked up ROI just waiting to be potentialized by proper interteam dialogue and value stream based aligment.
4.
Product and Platforms
Our industry is moving towards from Project to Product, and from Service Catalogue to Platforming. We can work with your teams to understand how to engage in these new ways of working together.
Our Thoughts
Writing is the beginning of thought.
This essay builds on Booch’s model through a temporo-material perspective, which sees design not as linear decision-making but as an enfolded, ongoing process. Design emerges from entanglements of material, temporal, organizational, and historical forces. It’s not just about choosing—it’s about **inhabiting and shaping what already matters.
Architecture is not (only) the result of good diagrams but of good dialogue—about what’s changing, what’s possible, and what kind of futures we want to make real. Architecture is the capability to make sense of and shift constraint regimes in ways that allow the organization to act coherently. The architect’s job is not to own the architecture, but to enable the process of architecture to occur meaningfully and sustainably within the firm.
Ergonauts
Our unique experience building technology organizations and communities helped define the last decade of IT. We help organizations navigate the complex technology landscape to become better versions of themselves. Agile, DevOps, SRE, Cloud, Containers, Serverless, leverage our expertise to get beyond the buzzwords and focus on the work. Let's define the next decade together.
Andrew Clay Shafer
Principal
Andrew Clay Shafer evangelized DevOps tools and practices before DevOps was a word. Andrew focuses on evolving practices to make the most of technology investments. Having experience in almost every role in software delivery across two decades, he cuts through rituals to get to outcomes.
Sasha Czarkowski
Principal
With a degree in Computer Science, an MBA, and two decades of experience across development, operations, product management, and technical sales, Sasha Czarkowski (Rosenbaum) brings a unique perspective to optimizing the organizational flow of work, bridging gaps with empathy and insight.
Jabe Bloom
Principal
For 20 years Jabe Bloom has focused on connecting design with software engineering and operational excellence. Jabe is finishing a PhD in Design Studies at Carnegie Mellon. His research focuses on understanding how technology and organizations coevolve together to design more effective transitions.
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Contact Us.
Let's Create Something Together